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SLA Dashboard

The SLA Dashboard lists statistics on both deployment progress and catalog items awaiting action.

SLA Dashboard

Deployment Progress Area​

The SLA Dashboard lists statistics on deployment progress in the following categories:

  • Successful deployments
  • Pending deployments
  • Failed deployments
  • Rejected deployments
  • Deployments waiting approval for more than n days

Catalog Breakdown Area​

The Catalog Breakdown area lists the percentage of catalog items that are awaiting outside action:

  • Requiring approval
  • Awaiting action in external system

You can click on any of the cards to view a list of the requests that fall into that category.

Viewing the SLA Dashboard​

To view the SLA Dashboard , perform the following steps.

To view the SLA Dashboard:

  1. Set your desired dashboard options, as described in Setting Global Dashboard Options.
  2. Open the Dashboard tab and select SLA Dashboard .
  3. Choose time frame you would like to view statistics for by making selections from the Start Date and End Date lists, and then click Apply .
  4. Click on any of the cards to view a list of the requests that fall into that category.