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Outgoing Email Subtab

The following shows the Outgoing Mail subtab of the Site Management > Settings > Email **. **

Site Management > Settings > Email > Outgoing Email (top half of options)

Below the default email settings, is a group of Email Notification Options :

Site Management > Settings > Email > Outgoing Email (bottom half of options)

The Site Management > Settings > Email > Outgoing Email view includes the following properties:

PropertyDescription
SMTP Relay ServerIP address or Domain name of SMTP server that will accept relays from the server where App Portal is installed.
SMTP PortPort for the SMTP server.
SSLSelect this option to use SSL to send email.
SMTP User NameEnter the SMTP user name. If using Active Directory, leave this field blank.
SMTP PasswordEnter the SMTP password . If using Active Directory, leave this field blank.
SMTP TimeoutSeconds to allow for email processing
Email Batch SizeThe number of emails processed in each batch
Pause Between EmailsThe delay between sending each email to the SMTP server.
Email Retry CountThe number of times to retry failed emails.
Email Retry DelayThe delay between retrying failed emails.
Purge Email HistoryThe number of days to retain email records
Email PrefixThe from field prefix of email messages sent from App Portal user @domain.com
Email SuffixThe from field suffix of email messages sent from App Portal user@ domain\.com
HTML Email FormatDecide whether to send email in HTML or plain text. (HTML Recommended)
Enable Custom User View (vCustomUser) for email variablesApp Portal allows for a number of email variables to include in email messages. You can have additional email variables for user data by creating a vCustomUser view containing a UserResourceID column. Each column in the view will become an email variable to use in email messages.
Email Address for Site AlertsEnter any email addresses to send administrative site alerts.
Email Address for Inventory AlertsEnter any email addresses to send administrative inventory alerts.
Send License Install AlertsEnable to send alerts to the procurement email list when a licensed application is installed and there are no available licenses.
Send Cancel EmailSelect who should receive emails when a request is cancelled. Uses the “Cancelled Request” email template.
Send Request EmailSelect who should receive notification when a new request is generated.
Send install success emailSelect who should receive notification when an installation is successful.
Send install failure emailSelect who should receive notification when an installation fails.
Send accept emailSelect who should receive notification when a request is accepted.
Send approval emailSelect who should receive notification when a request is approved.
Send reject emailSelect who should receive notification when a request is rejected.
Send schedule reminder emailSelect this option to send a reminder notification email the indicated number of days prior to the scheduled date.
Send readiness reminder emailSelect this option to send a reminder notification email the indicated number of days prior to the start date. Also, enter a number to indicate how often this notification email should be repeatedly sent until the scheduled date is reached.